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Quality Assurance & Training Specialist

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Bank OZK
Full Time position
Listed on 2026-01-02
Job specializations:
  • Quality Assurance - QA/QC
    Quality Technician/ Inspector, Quality Control / Manager
Job Description & How to Apply Below
A financial institution is seeking a Quality Assurance professional to oversee quality reviews and coach call center staff. The ideal candidate will have effective customer service skills, a high school diploma, and at least six months of call center experience. Responsibilities include conducting evaluations and providing feedback to enhance service quality.

This role offers an opportunity to work in a dynamic environment located in Little Rock, Arkansas.
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