Key Account Manager RD

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.

The Rare Disease (RD) Key Account Manager (KAM) will develop market insights and understand influencers on the market and Accounts/Customers in RD Therapeutic categories. This colleague is responsible for managing Accounts and developing key C-Suite/Administrative and RD therapeutic service line leader relationships.

The RD KAM is responsible for the development and implementation of Account Plans for the assigned Accounts and will identify, develop and pull through potential partnership opportunities between Pfizer and the Accounts/Customers. Work with other Pfizer stakeholders in the identification and development of appropriate RD KAM opportunities.

Responsible for working with state, regional or district business leaders and cross-functional Pfizer specialists to ensure appropriate level of support for an Account. Additional responsibilities include segmenting and prioritizing Accounts as well as identifying key Customers within the Accounts. Key Accounts can include, but are not limited to Integrated Delivery Networks (IDNs), Integrated Delivery Systems (IDSs), Accountable Care Organizations (ACOs), Medical Groups (MGs), Independent Physician Associations (IPAs), professional societies, HCP organizations, quality improvement organizations, and IDN specialty pharmacy (SPP) within the defined distribution network (DDN).

The Pfizer RD KAM role has three key focus areas:
Customer Engagement, Account Management and Business and People Leadership.

• Identify key Customers including the decision making and influencing network (within and those impacting on the Account and local health economy).
• Maintain effective relationships with key Customer C-Suite and RD therapeutic service line leaders, administrative and decision-making roles within a prioritized Account
• Develop effective relationships with key opinion leaders and stakeholders in local health economies.
• Understand and seek to influence key local, regional and national healthcare issues and best practices aligned to market and key Accounts (political and advocacy organization engagements to be led by Political Affairs colleagues).
• Manage co-execution of Project Plans (holding Customer and Pfizer accountable for plan execution).

• Manage a set of prioritized Accounts to achieve agreed business objectives.
• Seek out opportunities for synergy and collaboration to achieve both Pfizer and Customer goals through active and transparent Customer/Account Planning.
• Analyze and understand local environment, Account business, and aligned Pfizer priorities to create Account plans which identify mutually beneficial opportunities.
• Leverage RD value propositions to create mutually beneficial business opportunities that result in action.
• Identify, connect and communicate multiple insights from various stakeholders to develop a plan of action that is mutually beneficial to Pfizer and the customer.

• Partner with RD IAT to facilitate colleague understanding of local market/customer drivers.
• Impact and influence development of KAM efforts locally, regionally or nationally by partnering with needed cross functional teams to compliantly shape efforts and deliver results.
• Share and help scale proven practices across the region and nation.
• Lead and support development of high functioning, x-functional…