Install Technician - Little Rock

# Install Technician
- Little Rock Hot JobAPSS
- Shackleford Road Little Rock, AR
- Little Rock, AR ## Overview Salary Range $20.00 - $25.00 Hourly Level Entry Position  Type Full Time Job Shift Varies Education  Level High School Diploma or GEDTravel Percentage50%
Category Skilled Labor
- Trades## Description
** JOB DESCRIPTION
**** Summary/Objective:
** An APSS Install Technician (IT) is responsible for post-sale installation, service, and support of all systems and solutions sold by Arkansas Public Safety Solutions (APSS). This role includes installing, programming, servicing, and troubleshooting security and life-safety systems for Government, Enterprise, and Education customers. The IT frequently works independently, manages daily workloads to meet project timelines, and serves as a primary onsite representative to customers.

Professionalism, technical competence, and strong communication skills are essential. This position participates in an on-call rotation and requires extensive travel.
** Essential Functions****:
*** Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
** Install, service, and troubleshoot Video Surveillance Systems (VSS), Access Control Management (ACM), BDA/DAS, Weapons Detection, and related APSS solutions.
* Pull, terminate, label, and test cabling; mount devices; and ensure all equipment is installed per APSS design and implementation plans.
* Complete system programming, provisioning, analytics configuration, and commissioning prior to site turnover.
* Install cameras, servers, access control hardware (strikes, cans, mercury boards), backhaul equipment, and associated infrastructure.
* Provide customer training and support successful system turnover.
* Support the PMO during post-sale by providing technical input into implementation plans, install preferences, and scope changes.
* Respond to service calls and reprioritize work as required.
* Communicate scope changes, technical risks, or site constraints to PMO, Sales, and Management.
* Maintain complete ownership of project documentation, including version control and as-built documentation.
* Conduct QA site visits to mitigate rework and support continuous improvement of field installations.
* Stay current with APSS product offerings, technical options, and required trainings.
* Support inventory management and proper use of tools, vehicles, and equipment.
* Participate in weekly update and project management calls.
* Participate in on-call rotation and extended work hours when required to meet project demands.
* Perform other duties as assigned by APSS management.
** Competencies****:
*** Strong verbal, written, and professional communication skills
* Excellent organizational, time management, and troubleshooting abilities
* Customer-focused mindset with commercial and operational awareness
* Ethical, dependable, and results-oriented
* Ability to work independently and collaboratively in a team environment
* Conflict management and sound decision-making skills
* Demonstrated leadership capabilities for onsite coordination when assigned
* Avigilon ACC and ACM (Subject Matter Expert level preferred)
* Video Surveillance and Access Control systems
* BDA/DAS systems and RF fundamentals
* Backhaul technologies (Ubiquiti or similar)
* Microsoft and Google Suites
* Google Earth and site-mapping tools
* Willingness and ability to quickly learn new APSS-supported technologies
*
* Supervisory Responsibilities:

** Lead-level technicians may oversee and coordinate onsite labor to ensure projects are delivered on time and in accordance with design specifications.
** Work Environment/Physical Demands****:
** This position operates in a variety of environments including new construction sites, schools, offices, factories, and outdoor locations in varying weather conditions.

Physical demands may include long hours and the ability to:

- Stand, walk, sit, climb, reach, and use hands and arms frequently - Lift and move equipment and materials up to 100 pounds.
** Position Type/Expected Hours of Work****:
** This is a full-time position. Days and hours of work are generally Monday through Friday, during normal hours of operation. This position may also require occasional weekend work.
** Travel****:
** 95 percent travel is required for the position.
** Required Education, Experience & Abilities****:
*** High School Diploma or GED required
* Relevant technical experience and certifications preferred
** Other Duties:
** Please note this position…