Sr Software Engineer, Edge Agent

B2B SAAS data observability software.

Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next.

We're one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we're remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Cribl Edge is a vendor‑neutral multi‑platform agent that provides users with an intelligent and highly‑scalable solution for edge‑based data collection, serving hundreds of thousands of machines with diverse configurations. As a Senior Software Engineer on the Edge team, you will be a go‑to engineer for Windows, building and improving the experience of running Cribl Edge across enterprise Windows environments – from data collection sources like Windows Event Logs, performance counters, and WMI, to installation, upgrades, and service lifecycle management.

You’ll also contribute to cross‑platform features that run on Linux and macOS. As An Active Member Of The Team, You Will…

• Own and improve the Windows experience for Cribl Edge – data collection sources (Event Logs, WMI, performance counters), installer/upgrade workflows, and Windows service management.
• Design, build, and optimize software for data collection agents that run across Windows, Linux, and Mac environments.
• Collaborate closely with UX designers, Product Managers, and fellow engineers to translate feature requirements into intuitive, high‑performance user experiences.
• Own the development lifecycle, from design and implementation to testing and maintenance, delivering clean, efficient, and reliable code that meets customer needs.
• Develop automated tests and comprehensive test plans, including Windows‑specific testing for service lifecycle, permissions, and platform edge cases.
• Help maintain and support our SaaS products including periodic participation in our 24x7 on‑call rotations. This position will require stand‑by, on‑call, or off‑hours duties.

• Bachelor’s / Master’s degree in Computer Science or similar field.
• Strong understanding of Windows internals – services, registry, WMI, event logging, permissions models, and installer technologies (MSI/MSIX).
• Familiarity with cross‑platform OS fundamentals including memory management, CPU scheduling, file systems, process life cycles, and networking.
• Exceptional troubleshooting and debugging skills, including comfort with Windows‑specific tooling ("Event Viewer", "Performance Monitor", "procmon", "Win Dbg").
• Proven ability to write clean, maintainable, and testable code.
• Experience leveraging the latest AI tools to accelerate delivery of features without sacrificing quality.
• Excellent verbal and written communication, ability to clearly and concisely articulate complex technical topics to stakeholders.
• A steadfast commitment to ownership, ensuring that deliverables consistently meet high standards of quality and performance.
• A relentless drive to turn ideas into real, high‑quality software that makes a difference.
• Professional experience developing software using Type Script and Node.js, ideally with experience building Node.js applications that run as Windows services.
• Experience using Docker, Kubernetes, and cloud…