Technical Account Manager

Why consider this job opportunity

• Opportunity to work with leading-edge technologies and take on complex projects
• Fast-paced environment that encourages personal growth and innovation
• Collaborative and fun company culture emphasizing teamwork
• Chance to make a significant impact with a globally recognized industry leader
• Travel opportunities (approximately 5-10%) to engage with clients directly

• Provide subject matter expertise in configuring SOTI Mobi Control Mobile Device Management software
• Conduct Discovery Calls with customers to gather requirements for Work Orders
• Execute Work Orders, including implementations, migrations, and upgrades of SOTI software
• Deliver remote and on-site training sessions on SOTI software
• Serve as a trusted advisor for Enterprise Support customers, advocating for customer success and satisfaction

• 5–10 years of experience in advanced technical roles, with direct customer engagement in post-sales or professional services
• Strong understanding of mobility and emerging mobile technologies, including Android, Apple, and Windows operating systems
• Excellent problem-solving, analytical, and troubleshooting skills
• Proven ability to communicate complex technical concepts to diverse audiences
• Hands‑on experience with MS SQL and solid understanding of networking concepts

• Experience delivering training (remote and in‑person) on technical software solutions
• Proactive, self‑motivated, and able to work with minimal supervision
• Demonstrated ability to lead initiatives and successfully complete projects

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.