HVAC Controls Service Technician III

LONG Building Technologies

LONG Building Technologies, Inc. is an Equal Opportunity Employer.

Location: Littleton, CO, United States

Category: Technician - Building Automation

As a Controls Service Technician III, you will work as part of the LONG Service Team to support our Customer Base and Impact‑Driven Service (Commercial HVAC Controls Service) offering that includes Fault Detection & Diagnostics (FDD) software and task management. The Controls Service Technician III will work with the Service Supervisor, HVAC Systems & Energy Analysts, salespeople, other Controls Service Technicians, dispatchers, and contract administrators to support our service offerings for our clients.

As a Controls Service Technician III, you will leverage your experience and skills to support our Impact‑Driven Service offering that includes Fault Detection & Diagnostics (FDD) by understanding the diagnostics and tasking from the FDD platform and bringing tasks to completion by resolving the root cause. You will prioritize FDD system outputs including diagnostics and faults to identify and troubleshoot HVAC system performance issues.

Tasks would include items such as existing programming investigation, setpoint adjustments, loop tuning, simple programming fixes, and more complex work such as HVAC controls programming to optimize performance, and system‑wide analysis and troubleshooting. Tasks may also include responding to break/fix issues, mechanical system troubleshooting support, and some urgent/critical responses for client service calls as needed. Additionally, you will mentor, coach and guide junior service technicians in a team environment.

Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short‑Term and Long‑Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.

To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:

• Utilize FDD platform to evaluate faults, diagnostics, equipment and building performance and provide recommendations to customers on actions to be taken to improve system performance and energy efficiency.
• Perform analysis of existing programming logic, comparison of intended/designed Sequence of Operations (SoO) with unique building or equipment nuances, and optimization of programming to improve Sequence of Operations (SoO) to address FDD faults and opportunities.
• Determine the most effective action to take based on the FDD system findings, controls plans, mechanical system operation and BAS data taking into consideration overall system operation and the dynamics on how different systems in a building effect each other.
• Program, tune, and control setpoint adjustments within manufacturers and engineering design recommendations in accordance with LONG standards.
• Perform calibration and point‑to‑point troubleshooting of control systems and controlled equipment/components to verify or improve equipment operation.
• Provide information to update drawings and keep records of equipment for as‑built documentation and submit all redlined drafting to application engineers.
• Instruct client’s personnel on the operation and maintenance of HVAC control systems, sequences of operation, and energy optimization.
• Assist with client needs outside of the FDD faults and tasks including troubleshooting and modifications to graphics, user setup, alarming, system communication and integration, necessary hardware and software updates, wiring, etc.
• Become proficient in the Clockworks Platforms and effectively utilize them for fault detection and…