Pharmacy Technician II

Sycamore 5500 S. Sycamore Street Littleton, CO 80120, USA

All Health Network is currently looking for a qualified Pharmacist to join our team of behavioral health service professionals. As a team we strive every day to nurture growth and recovery by caring for each other, our clients, and our future.

• Greet all customers promptly and expedite prescription processing, including receiving and filling prescriptions, data entry, and other related pharmacy services as directed by the Pharmacist and allowed by law.
• Exhibit accuracy in all aspects of prescription filling
• Actively engage patients with respect to customer service programs and/or program integrations offered by the pharmacy
• Demonstrate generally accepted phone etiquette in the handling of inbound and outbound calls
• Manage Will Call Bin, returning to stock items not picked up by customer
• Maintain a clean and organized work area to maximize workflow efficiency and minimize errors
• Operate the pharmacy computer system and the pharmacy cash register (POS system) including entering and extracting information for maximum efficiency of the department and accurate records and reports
• Assist in training other pharmacy staff in the use and operation of pharmacy computer system.
• Assist the pharmacist with ordering, receiving and stocking merchandise to maintain appropriate merchandise and inventory levels.
• Assist with filing and facing functions in the immediate area of the Pharmacy Department as directed by the Pharmacist.
• Check stock to remove outdated items, as often as deemed necessary by the Pharmacy Manager
• Strictly comply with HIPAA regulations and other laws and standards related to the protection of confidential patient information
• Demonstrate reliability and dependability through consistent and on‑time attendance at work
• Demonstrate strong customer service, good communication and professionalism with patients, co‑workers and outside agency personnel in order to provide high quality services and to enhance community relationships
• Attend and participate as an active member in All Health Network meetings, trainings and supervision as directed
• Must complete all required documentation accurately, legibly, and by established timelines.
• Follow all All Health Network agency and departmental policies and procedures.
• Performs other duties as required within the scope of the position and the experience of the employee as directed by the VP of Pharmacy Services/Pharmacy Manager/Pharmacist including, but not limited to:
• Training
• Patient Assistance Program
• Billing – ensures proper billing and collection of cash and third‑party payments for maximum profitability.
• Immunizations
• Assist with marketing efforts to expand pharmacy service offerings. May include presentations to staff at different All Health Network locations, direct conversations with patients, distribution of marketing materials
• Train staff and/or patients on pharmacy services available and the requirements for each service
• Achieve and maintain competency in all aspects of pharmacy operations
• Identify and research ways to implement new pharmacy processes and improvements
• Exceed patient’s customer service expectations
• Respond immediately to patients needing service
  • If unable to resolve the patient’s issue, obtain assistance from others and follow up with patient MTM Consultations
  • Immunizations
  • Adherence Monitoring
  • May be selected to be the infection control officer
• All Health Network does not employ former or current clients or family members of clients receiving treatment at any All Health Network facilities

• High School Diploma/GED required
• Current certification from the Pharmacy Technician Certification Board required
• Current licensure through the Colorado State Board of Pharmacy required
• Must have a minimum of 12 months’ experience in pharmacy and a strong knowledge of pharmacy practices.
• Must maintain current technician certification from the Colorado Board of Pharmacy
• Good reading, writing, oral and arithmetic skills
• General medical skills regarding terminology and understanding of medical systems
• Knowledge of and skilled in the use of computers (pharmacy software, Internet, and word processing…