Product Designer II

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

As we continue to navigate the changing landscape in retail wireless, we are looking to invest in growing our consumer direct/multichannel capabilities. This individual will be a key contributor in building and enhancing this capability.

As a Product Designer II you will play a crucial role in shaping the user experience of our digital products and experiences. You will collaborate closely with Product Managers, UX Researchers, and cross-functional teams to understand user needs, ideate innovative solutions, and create visually appealing designs. Your focus on user‑centric design, combined with your expertise in design strategy, will contribute to the overall success of our products.

As a member of Digital Product & UX, you will be part of a team that employs a sprint model, leveraging agile and lean methodologies to accelerate the development of omnichannel and exceptional user experiences across our diverse portfolio of businesses.

Key partners/relationships:
Business leaders (Retail Wireless), Product Management, Experience Design, IT, Digital Marketing, Mar Tech, and Operations leaders.

• Conducting and utilizing user research to leverage insights from Marketing, Voice of Customer and Customer Insights teams
• Collaborating with Product Managers to align design strategies with business goals and user needs
• Designing user interfaces (UI) across various digital platforms, including web, mobile and software applications
• Creating visually appealing and cohesive designs that align with brand guidelines
• Creating interactive prototypes and wireframes for proof of concept, user testing and stakeholder feedback
• Experience planning, conducting, and analyzing usability tests to gather user feedback, validate design decisions and iterate on designs
• Working with design systems and component libraries to maintain consistency and scalability across products
• Collaborating with Product Managers to align design strategies with business goals and user needs.; translating high‑level goals into actionable design plans
• Conducting and utilizing user research and leverage insights from Marketing, Voice of Customer, and Customer Insights teams to inform your design decisions.; advocating for users throughout the design process

• Bachelor's or master’s degree in Design or Visual Communication, User Experience Design, Fine Arts, Graphic Design, Interaction Design, Industrial Design, or a related field; equivalent experience will be considered
• 3+ years of experience in product design roles, with a demonstrated track record of designing successful digital products or applications
• A strong portfolio showcasing a variety of design projects, including case studies that highlight your design process, problem‑solving approach, and impact on user experiences
• Agency background, ecommerce background, experience working with Adobe Experience Manager and Adobe Commerce preferred

• Strong problem‑solving abilities and a deep understanding of design thinking methodologies to identify user needs, define problems, and generate innovative solutions
• Expertise in designing intuitive user interfaces (UI) and interactions across various digital platforms, including web, mobile, and software applications
• Mastery of visual design principles, typography, color theory, and layout to create visually appealing and cohesive designs that align with brand guidelines
• Proficiency in prototyping tools as Figma…