Systems Engineer

It’s an exciting time to be at Hanscom Federal Credit Union!

As a member of our Infrastructure Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members.

• Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
• Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy.
• Teamwork – we are in this together and we all benefit from our success.
• Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
• Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success.

This position follows a hybrid schedule of three days in-office and two days remote per week.

$76,443.23/annual to $95,554.03/annual

• A full-time, permanent position that will reward you through an annual bonus program.
• Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
• A flexible hybrid work schedule environment.
• We are committed to fostering career growth and development – when you join our organization it’s not just a job.
• We look to develop your skills aligned to our business needs and help you progress in your career.

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

• Implement, support, and manage Microsoft Cloud solutions and environments, including Azure, Entra , MAM/MAM, Compliance, Infrastructure, and Security.
• Patch and harden operating systems and third‑party applications on endpoints. Manage endpoint security through antivirus, encryption, monitoring, alerting, and location services.
• Support and manage storage arrays, iSCSI connectivity, storage replication, and LUN provisioning.
• Support and manage Nutanix, SANs, Veeam, and storage appliances.
• Supports, implements, and manages the virtual server infrastructure, including hardware and software.
• Supports, implements, and manages site recovery planning, orchestration, and cross‑platform replication (Nutanix, SANs, Veeam, EMC Data Domain).
• Participate in disaster recovery planning, testing, documentation creation, process maintenance and modification, capacity planning, RPO and RTO planning, and vendor management. Participate in an on‑call rotation approximately six times per year.
• Support and manage telecom infrastructure, phone systems, media gateways, FXO equipment, DID blocks, PRI connections, and vendor connectivity equipment.
• Provide infrastructure design, implementation planning, deployment support, strategy, troubleshooting, updates, performance engineering, optimization, and maintenance for Microsoft network technologies, including NPS (RADIUS), Certificate Authority, Active Directory, Active Directory Federation Services, DNS, DHCP, Exchange, License Management, MDT, Web Application Proxy, and Hyper‑V.
• Provide infrastructure design, implementation planning, deployment support, strategy, troubleshooting, updates, performance engineering, optimization, and maintenance for Microsoft operating system technologies, including Server 2008‑2025, Services, Event Viewer, Local Disks, Uptime, Monitoring, and Alerts.
• Assist with maintaining and managing the…