Area General Manager

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Full Time Officials / manager Colorado Springs, CO, US

3 days ago Requisition

Salary Range: $ To $ Annually

JOB OVERVIEW

The Area General Manager provides strategic leadership and operational oversight for the group's portfolio of Marriott-branded hotels. Reporting to executive leadership and ownership, this position is responsible for driving operational excellence, financial performance, brand compliance, guest satisfaction, and talent development across all assigned properties. Such a role partners with property leadership to ensure consistent execution of Marriott standards, achievement of business objectives, and alignment with ownership and company goals.

WHAT WE OFFER

• Pay rate: $125,000-$130,000 annually
• 401(k) with company matching
• Exclusive worldwide Marriott employee travel discount program
• ... and more

DUTIES AND RESPONSIBILITIES

• Provide strategic direction and oversight for all hotel operations, including Rooms, Food & Beverage, Sales & Marketing, Engineering, Sales & Marketing, etc.
• Lead, mentor, and evaluate General Managers and executive leadership teams to achieve operational and financial objectives
• Ensure consistent execution of company initiatives, operational standards, and best practices across the portfolio
• Lead hotel openings, transitions, renovations, and special projects as assigned
• Ensure full compliance with Marriott brand standards, operating procedures, quality assurance programs, and corporate initiatives
• Oversee performance related to Guest Voice, Brand Standard Audits, Quality Assurance, Marriott Bonvoy, MGS, mobile services, property improvement plans, sustainability initiatives, and required certifications
• Serve as the primary point of contact with Marriott Regional Operations and Corporate leadership
• Drive portfolio profitability through effective revenue strategies, expense management, and operational efficiencies.
• Oversee annual budgets, forecasts, capital planning, and financial reporting
• Monitor key performance indicators, including RevPAR, ADR, occupancy, GOP, NOI, labor productivity, and market share, implementing corrective action as needed.
• Partner with Sales, Revenue Management, and Marketing to maximize revenue and market performance
• Evaluate business trends, competitive positioning, and commercial opportunities to drive sustainable growth
• Champion exceptional guest service by improving Guest Voice performance, online reputation, service recovery, and overall guest satisfaction
• Promote a culture of hospitality, accountability, and continuous improvement
• Recruit, develop, coach, and retain high-performing leaders
• Drive succession planning, leadership development, performance management, and associate engagement
• Foster an inclusive, collaborative culture that reflects company values and Marriott's service philosophy
• Ensure compliance with Marriott standards, company policies, safety regulations, labor laws, and federal, state, and local requirements
• Oversee risk management, emergency preparedness, life safety, and asset protection initiatives

QUALIFICATIONS AND REQUIREMENTS

• Education & Experience
• Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree preferred
• Minimum 5-7 years of progressive hospitality leadership experience, including multi-property oversight within full-service hotels
• Extensive experience managing Marriott-branded properties and thorough knowledge of Marriott systems, brand standards, and operational programs
• Required Skills/Abilities
• Proven executive leadership with the ability to lead, develop, and inspire multi-property hotel…