Field Services Admin; Livermore, CA

Position: Field Services Admin (Livermore, CA)

Goodfellow Bros. (GBI) is a large heavy‑civil contractor operating throughout the West Coast and Hawaii. With over 100 years of experience, we are a fourth‑generation, family‑owned business dedicated to professionalism, integrity, and community service.

Position Summary

The Field Services Administrator maintains service records, creates and approves work orders for repairs, processes invoices, manages time‑card approvals, and facilitates clear communication between technicians and project teams to support efficient shop operations.

Responsibilities

• Commit to reading and understanding the Company Handbook.
• Process owner/operator invoices, including monthly repair cost summaries.
• Process shop invoices, code and verify purchase orders, and route them for approval.
• Create equipment repair and preventative maintenance work orders for mechanic timecards.
• Create vehicle preventative maintenance and repair work orders for mechanic timecards.
• Review and submit mechanic timecards daily; follow up with mechanics who have incomplete submissions.
• Maintain and update truck and equipment master lists.
• Maintain the Accident Damage master tracking log and prepare information for monthly review with Safety and Claims Departments.
• Collect and process payments for vehicle violations, tickets, DOT‑related charges, and similar items.
• Enter CARB, PERP, and DOORS information into the system for new purchases and sold assets.
• Process vehicle registrations and related DMV payments.
• Update and renew motor carrier permits as required.
• File permits and inspection reports for the shop building and facilities.
• Manage Pre Pass accounts for heavy trucks, including tracking usage and processing billing.
• Issue Fas Trak transponders and fuel cards; track usage and process payments.
• Collect, code, and process monthly expense reports.
• Coordinate travel arrangements for shop personnel—flights, rental cars, hotels.
• Sort and distribute daily shop mail.
• Perform other duties as assigned.

Compensation & Benefits

Pay range: $26.50 to $31.00 per hour.

Additional Compensation

• Employee Stock Ownership Plan (ESOP)
• 401(k) + Profit Sharing
• Wellness
  
  Incentives:
  
  up to $700 per year
• Employee Referral Bonuses

Benefits

• Medical, Dental & Vision Insurance with preferred low‑cost plans (Premera HSA, Kaiser HMO, HMSA)
• Paid Time Off: up to 26 vacation days, 9 sick days, 11 paid holidays
• Parental & Family Leave: 1 paid bonding week, additional unpaid leave
• Disability & Life Insurance: company‑paid short‑term and long‑term disability; life coverage up to 1.5x salary
• Training & Career Growth: leadership development programs, mentorship, advancement support
• Perks & Community Programs: charitable contribution matching, paid volunteer time, retail discounts

Required Education, Experience, and Technical Knowledge

• Legal right to work in the United States without employer sponsorship

Education

• High School Graduate or equivalent

Experience

• Customer service experience preferred
• Operations coordinator or similar role
• Construction industry and heavy equipment vocabulary knowledge preferred

Computer Skills

• Experience with Word and Excel required
• Experience with Vita by Viewpoint preferred
• Experience with HCSS Dispatcher, HCSS Heavy Job, and HCSS E360 preferred

Other Skills

• Effective communication with employees and project teams
• Highly organized, multi‑tasking, deadline‑oriented
• Strong prioritization and independent work ability

Job Information

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Engineering and Information Technology
• Industries:
  Construction

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