Customer Service Gaming Associate

Join to apply for the Customer Service Gaming Associate role at Knighted

We’re hiring Gaming Associates at Knighted, and we’re looking for people who are great with numbers and thrive in a fast-paced, exciting environment. This is an opportunity to build real-world skills and start a long-term career with a company that invests in its people.

If you’re a night owl looking for a full-time role that keeps your mind engaged, this could be the perfect fit.

Livermore, CA

• Pay Rate: $23 - $25 per hour (Additional $2/hour for late-night shifts)
• Shifts:
  
  4 days, 10 hours (Full-Time; weekend availability required; be prepared for late hours)
• Training
  
  Schedule:
  
  M - F, 12 pm - 8 pm

• Collaborate with casino personnel and dealers
• Handle casino chips, verify game fairness and accuracy
• Promptly report any suspicious activity
• Foster a positive and professional environment for guests and colleagues through effective teamwork

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced environments

• Comprehensive Paid Training: no experience? we provide thorough training
• Potential for pay raises as you master games and skills
• Extensive benefits package including 401(k), health insurance, dental and vision, and paid time off
• Employee perks: team activities and opportunities to work on multiple games
• Career advancement: opportunities to progress into leadership roles

• Initial Interview – 30 minutes
• Final Interview – 30–45 minutes
• Orientation – 3–4 hours

Knighted is regulated by the California Gambling Control Commission and provides equal employment opportunities to all employees and applicants without discrimination. Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You will be required to complete a background check if a conditional job offer is made. For more details, see the Fair Chance Act at

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