Learning & Development Specialist

The Learning & Development (L&D) Specialist is responsible for designing, implementing, managing, and continuously improving learning programs that support associate growth, organizational effectiveness, and business objectives. This role owns the company's onboarding experience, collaborates with stakeholders to identify learning needs, develops engaging learning solutions, and manages programs from conception through evaluation.

The Learning & Development Specialist combines expertise in instructional design, program management, organizational development, and learning administration with a passion for creating impactful associate development experiences.

Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities.

We offer:

• A people-first culture grounded in inclusion and excellence
• Deep community involvement and local reinvestment
• A mission-driven workplace where values and performance go hand in hand

• Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
• No-Compromise Approach — we help clients get to "yes"
• Core Values:
  • Go above and beyond for clients
  • Foster a supportive and empowering environment for associates
  • Deeply invest in the well-being of our local community

Onboarding Program Management

• Own and continuously enhance the end-to-end associate onboarding experience for new hires.
• Partner with HR, business leaders, and subject matter experts to ensure onboarding content remains current and aligned with business priorities.
• Manage onboarding schedules, communications, learning assignments, and program logistics.
• Evaluate onboarding effectiveness through feedback, participation metrics, and business outcomes, implementing improvements as needed.

Learning Program Design & Development

• Design, create, update, and maintain high-quality presentations, guides, videos, e-learning modules, facilitator materials, participant resources, job aids, and quick-reference tools.
• Translate complex information into practical, accessible, learner-centered content aligned with adult-learning principles, organizational standards, and Fremont Bank branding.
• Organize and maintain learning resources within the Learning Management System and approved shared-learning platforms.
• Support virtual, hybrid, and in-person learning delivery and troubleshoot routine learning-technology issues.
• Use approved AI-assisted content tools responsibly, validating accuracy, protecting confidential information, complying with licensing requirements, and applying appropriate human review.

Organizational Development Support

• Support organizational development initiatives that strengthen associate engagement, leadership capability, career development, talent readiness, and organizational effectiveness.
• Assist in the implementation of talent development programs and change management efforts.
• Partner with HR and business leaders to support a culture of continuous learning and growth.

Program Management & Continuous Improvement

• Manage multiple learning and development programs simultaneously, ensuring successful planning, execution, and delivery.
• Develop project plans, timelines, communication strategies, and implementation schedules.
• Coordinate resources, stakeholders, facilitators, and vendors to ensure program success.
• Establish and track key performance indicators (KPIs) to evaluate program effectiveness and impact.
• Recommend and implement enhancements based on data, stakeholder input, and best practices.

  Learning Administration

  • Maintain learning records, program documentation, and learning management system (LMS) data.
  • Manage course enrollment, program communications, training calendars, and reporting.
  • Ensure training materials and learning resources remain accurate and accessible.
  • Support compliance and audit-related training requirements as needed.

  Vendor Management

  • Coordinate with external training providers, consultants, and learning partners.
  • Assist with vendor selection, scheduling, contracting, invoicing, and program delivery.
  • Evaluate vendor performance and learning outcomes to ensure quality and alignment with organizational needs.

  Learning & Development Support

  • Serve as a trusted partner to associates, managers, and HR colleagues regarding…