Wheels Program Manager in Livermore

The Meals on Wheels Program Manager is responsible for directing and overseeing the daily operations and administrative functions of Spectrum’s Title III-C2 Nutrition Program (home-delivered meals) and non-Title III-C2 meal services, ensuring timely, cost-effective service delivery and full compliance with all funding and contract requirements. This role serves as the primary public-facing representative of the Meals on Wheels Program and is the 'face of the program' in the Tri-Valley region, actively engaging with city councils, advisory committees, community partners, and stakeholders, including regular evening and weekend participation in meetings, outreach activities, and events consistent with the program’s 365-day service model.

The Program Manager develops and maintains business, financial, governmental, and community partnerships while supporting fundraising and broader organizational initiatives. Additional responsibilities include leading volunteer recruitment, retention, and engagement efforts; supervising two part-time Meals on Wheels Coordinators; and ensuring effective coordination of program staff and activities. The role also works closely with food service providers and external partners to ensure alignment and high-quality service delivery, while performing broader management functions necessary to maintain contract compliance, operational efficiency, and program success.

This is a hybrid position with the expectation the person would be in the Tri-Valley on a daily basis.

• Establish and maintain plans and procedures for the development and implementation of a comprehensive and coordinated nutrition program for the elderly (to include home delivered information and referral and addressing the general needs of the clients).
• Supervise all program staff
  • Oversee daily site operations, including workflow coordination, staff assignments, scheduling, and volunteer coverage to ensure consistent and uninterrupted service delivery.
  • Provide leadership and support to site staff through onboarding, training, cross-training, coaching, and ongoing performance management, including regular 1:1 meetings, team meetings, goal setting, annual evaluations, and coordination of disciplinary actions or staff transitions with the Deputy Executive Director.
  • Foster a positive, accountable, and collaborative work environment by monitoring staff engagement, reinforcing organizational policies and procedures, addressing workplace concerns, and recognizing staff contributions and achievements.
  • Ensure compliance with operational, safety, and program standards while supporting staff development and adherence to established procedures and best practices.
  • Maintain regular communication and onsite presence with offsite staff to ensure alignment, consistency, and support across all locations.
  • Manage administrative and operational processes, including timesheets, travel reimbursements, leave requests, petty cash, procurement and expense tracking, invoices, and employment-related documentation.
• Conduct regular performance evaluations for department staff.
• Ensure the accurate preparation and timely submission of all reports as requested by the Area Agency on Aging and all funders.
• Work with Registered Dietitian and Fleet Manager to plan and implement the quarterly In-Service meeting for Coordinators, Delivery Drivers, and volunteers. Develop and compile in-service safety education resource materials.
• Participate in the on-going assessment and evaluation of the food service and nutrition education components to meet changing needs and service priorities as necessary.
• Work with Registered Dietitian to ensure plan menus meet all requirements for home delivered meals, and Non-Title III Catered…