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Call Center Leader: Service Excellence & Operations

Job in Livermore, Alameda County, California, 94551, USA
Listing for: Restoration Management Company
Full Time position
Listed on 2026-10-20
Job specializations:
  • Management
    General Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 82000 - 119000 USD Yearly USD 82000.00 119000.00 YEAR
Job Description & How to Apply Below

Restoration Management Company is looking for a Call Center Manager to oversee a team handling customer interactions at our Livermore, CA site. You will drive service quality, accuracy, and timely responses to stakeholders, while optimizing staffing and processes.

You will lead performance monitoring, training, and development, coaching staff to resolve complex issues, and implementing improvements to boost productivity and customer satisfaction. This role is on-site at our Livermore location.

We would love to welcome a new Call Center Leader:
Service Excellence & Operations to our team in Livermore, CA, United States.

The advertised compensation is 82..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Call Center Leader:
Service Excellence & Operations role in the description above.

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