Executive Assistant

Overview

Our client is a well-established and growing e-commerce business with a strong brand presence. Operating in a dynamic and fast-moving environment, the company is focused on continued growth and operational excellence.

We are seeking an organised, proactive and detail-oriented Executive Assistant to the Founder to provide high-level support and ensure the smooth day-to-day running of the office. This is a pivotal role within the business, combining executive-level support with office management, finance administration and operational coordination.

The successful candidate will act as a trusted right hand to the Founder, while also serving as a central point of contact for the wider team, helping the business operate efficiently as it continues to grow.

• Provide comprehensive day-to-day support to the Founder
• Manage complex diaries, meetings and appointments, ensuring priorities are effectively managed
• Handle email correspondence and follow-ups
• Arrange travel, accommodation and logistics for the Founder and wider team
• Prepare presentations, documents and briefing materials
• Take meeting notes and track actions
• Oversee the smooth running of the office and maintain an organised, efficient working environment
• Manage office supplies, equipment and supplier relationships
• Liaise with landlords, building management and service providers
• Coordinate office maintenance, IT support and facilities issues
• Process and manage supplier invoices and expenses
• Support basic bookkeeping, expense tracking and reconciliations
• Liaise with external accountants and finance partners
• Maintain accurate records of contracts, invoices and key documentation
• Act as a key point of contact for internal administrative queries
• Support onboarding and offboarding of team members
• Assist with HR administration, including holiday tracking and document management
• Coordinate internal meetings, events and off-sites
• Provide general administrative and operational support as required
• Assist with brand events, pop-ups and team activities
• Identify and implement improvements to office processes and systems
• Exceptionally organised with strong attention to detail
• Proactive, adaptable and comfortable managing competing priorities
• Excellent written and verbal communication skills
• Confident using Google Workspace / Microsoft Office and basic finance systems
• Professional, discreet and reliable
• Positive, solution-focused attitude

• High-impact role within a growing founder-led business
• Collaborative, fast-paced and supportive working environment
• Opportunities for professional growth and development