Service Administrator

Are you driven by a desire to make an impact in your community? Do you thrive in a role that supports a team dedicated to meaningful change? If so, we want to hear from you! We're on the lookout for an enthusiastic, organised, and committed Service Administrator.

Location:

Liverpool
Contract Type:
Fixed Term until April 2026 (with possible extension)
Salary: £26,000 per annum

Hours:

Full-time, 35 hours per week

Why You'll Love Working with Us:

Be part of a welcoming, inclusive team that champions diversity, equity, and collaboration.
Enjoy flexible working practises that promote a healthy work-life balance.
Benefit from a generous annual leave allowance.
Take advantage of a competitive pension scheme.
Explore salary sacrifice options for enhanced financial wellbeing.

About the Role:

As our Service Administrator, you'll be at the heart of our operations, ensuring that our services run smoothly and efficiently. Your day-to-day responsibilities will include:

Providing outstanding customer service, addressing telephone and face-to-face enquiries with professionalism and care.
Extracting, analysing, and reporting data using Microsoft CRM and Excel to support decision-making.
Assisting with finance operations, including managing petty cash, processing invoices, and handling credit card requisitions.
Performing essential administrative tasks such as maintaining files, booking appointments, and taking minutes during meetings.
Collaborating closely with colleagues to support projects and enhance service delivery.

What We're Looking For:

A genuine commitment to addressing social injustice and aiding those in need.
Experience in office administration and customer service roles.
Proficiency in Microsoft Office, particularly Excel, Word, Teams, PowerPoint, and Outlook.
Strong multitasking abilities and the capacity to thrive in a busy environment.
A proactive, solutions-focused mindset that drives results.

Ready to Apply?

If you're excited about this opportunity and want to be part of a team that's making a real difference, we'd love to hear from you. Apply today and help shape a better future for individuals and communities!

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