Operations Support Co-Ordinator

THE UNIVERSITY OF LIVERPOOL DIRECTORATE OF EDUCATION LIBRARY, MUSEUMS AND GALLERIES MUSEUMS AND GALLERIES OPERATIONS SUPPORT CO-ORDINATOR Grade 5 £ 29,588 - £33,951 pa Reporting to our Visitor Services Manager, you will work as part of a high-performing and welcoming team to provide responsive and customer-focused support to operations across our busy museums and galleries.

Working closely with managers and colleagues across Libraries, Museums & Galleries (LMG), you will co-ordinate the safe and effective use of space and facilities within our Victoria Gallery & Museum (VG&M). This is an exceptionally busy multi occupancy space hosting regular conferences and events, providing community and learning activities, supporting students and academics, as well as our public visitors.

The VG&M is a heritage building housing high value and unique artwork and artefacts, with a cafe and small retail offer.

With appropriate direction, you will play an active part in contributing to the development of our visitor services.

This is a key role within a front-facing team providing agile and consistently excellent visitor experience and support to all users of our services.

Interpersonal and communication skills will be key to this role.

You will ensure effective working relationships with conferencing and events teams, contractors, and colleagues in Property and Commercial Services.

Acting as first point of escalation for relevant complaints, dealing with operational challenges or raising issues with internal and external service providers.

You will act as a role model to colleagues and co-ordinate operational activity as needed.

You should have 3 GCSEs at Grade C or above (or equivalent) including English Language.

Commitment to Diversity The University of Liverpool is committed to enhancing workforce diversity.

We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives.

We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA community.

Job  Closing Date: 2 March 2026 For full details and to apply online, please visit:

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