Administrator, Healthcare Administration, Administrative​/Clerical

Mersey Care NHS Foundation Trust

Mersey Care is one of the largest trusts providing physical, mental and community health services across the North West, North Wales and the Midlands. We offer specialist inpatient and community services, including mental health, learning disability, addiction, brain injury and high secure facilities. Our mission is to deliver safe, effective and timely care through continual improvement.

• Location: Yew Trees Day Centre, Capper Grove, Huyton, Merseyside (L36 7YT
  )
• Contract: Permanent, full time – 37.5 hours per week (Mon‑Fri 9am‑5pm)
• Salary: £24,071 – £25,674 per annum (Grade
  3)
• Specialty: Administration
• Interview date: 25/02/2025

Band 3 Administrator – Mental Health Care Division Admin and Clerical team, supporting the Community Enhancing Recovery Team (CERT). The role requires excellent communication, organisational skills and the ability to work to tight deadlines, independently and cooperatively within a busy department.

The post holder will provide administrative support to the clinical team, organising workload, coordinating activities, and maintaining filing systems. The role involves working with vulnerable people, maintaining confidentiality and adhering to the Rehabilitation of Offenders Act where required.

Applicants must demonstrate compliance with the person specification, including relevant experience and qualifications detailed below.

• Experience of working in an office environment
• Arranging meetings and taking minutes
• Extensive knowledge of office procedures
• Knowledge of Microsoft Office (Outlook, PowerPoint, Excel)

• Audio typing experience
• Experience working within the NHS or related healthcare setting
• Experience dealing with members of the public
• Awareness of Recovery Model
• Awareness of children/vulnerable adults guidelines

• GCSE Grade A‑C in English or equivalent
• Typing/WP skill or demonstrable experience

• ECDL
• NVQ3 Business Administration

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honestyDiscreet
• Change oriented

• Good verbal and written communication skills
• Good interpersonal and organisational skills
• Ability to work as a member of a team
• Ability to develop, operate and maintain filing systems both manual and electronic
• Ability to develop effective interpersonal relationships with colleagues in the health care setting
• Ability to communicate effectively in a variety of settings
• Able to deal with sensitive issues with tact and diplomacy
• Able to present factual information and refer questions to others where appropriate
• Ability to prioritise own workload and work to defined timescales
• Ability to work on own initiative

• Job Description and Person Specification (PDF)
• OH Risk  (PDF)
• A Great Place to Work (PDF)
• Our People Promise and Charter (PDF)
• Employee Benefits (PDF)

Jennie Beckwith – Administration Manager
Email: admin.manager
Telephone:

Flexible working requests will be considered for all roles.

Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing equality of opportunity in the provision of services and creating an inclusive environment for all employees. We encourage all applicants to share their equality information with us.