Transport Administrator

Dams have been providing furniture solutions since the 1960s and is one of the UKs leading manufacturers and suppliers of office furniture, employing over 350 people from our site in Knowsley.

We are currently looking to expand our Transport Team with the addition of an experienced Transport Administrator to work at our Knowsley site.

• 28 days holiday per year (rising with service) including bank holidays
• Access to Dams employee hub with hundreds of retailer discounts
• Health cash plan (employer funded)
• Death in service insurance (employer funded)
• Employee 'Above and Beyond' awards
• Free on-site parking
• Employee wellbeing service
• Yearly on-site flu vaccination clinics

• Answering incoming calls and resolving queries
• Logging all transport issues onto System
• Keeping customers up to date on late running's and potential delivery failures
• Booking deliveries and providing alternative solutions to customers
• Resolving internal queries and supporting internal departments requests
• Building and maintaining strong working relationships with both customers and clients
• Provision of an excellent standard of customer care
• Photocopying, printing, organising, and storing documents
• Ensure all paperwork is returned for all customer deliveries

• Demonstrable experience in previous administration role
• Transport office experience (desirable)
• Excellent administration, prioritisation, and organisational skills
• Excellent computer literacy, Microsoft Office, Word & Excel
• Ability to multi-task, set priorities, workload and meet set deadlines
• Ability to work as part of a team and have a polite professional manner
• Excellent customer care skills with the ability to build good working relationships
• Effective interpersonal and communication skills, both written and verbal

We think Dams is a great place to work, so if this opportunity sounds like you and you'd like to join our growing and friendly team, we'd love to hear from you.

The company reserves the right to interview for this post should we receive suitable candidates prior to the closing date. Dams is only accepting direct applicants for this role, no agency contact is currently required.