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Office Administrator/ Coordinator Business Administration

Business Administration Apprentice

Job in Liverpool, Merseyside, L1, England, UK
Listing for: The City of Liverpool College
Apprenticeship/Internship position
Listed on 2026-06-28
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
  • Business
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 23195 GBP Yearly GBP 23195.00 YEAR
Job Description & How to Apply Below

Business Administration Apprentice

Final date to receive applications: 22 May 2026

Department: Apprenticeships

Employment Type: Fixed Term Contract

Location: Liverpool

Compensation: £23,195 per year

Description

Job Title: Business Administration Apprentice

Department: Estates

Salary: £23,195 per annum

Job Type: Fixed‑term 18 months, 35 hours per week

The City of Liverpool College is seeking a motivated and organised Business Administration Apprentice to support the Estates & Facilities team in a combined Helpdesk and Coordinator role. This is a hands‑on opportunity for someone looking to develop a career in business administration, facilities management, or operational coordination within a Further Education environment.

The successful candidate will learn how to provide administrative support to a team, and to apply the skills learnt in a busy office environment within an educational setting. The post‑holder will work towards a Level 3 in Business Administrator Standard and be trained to provide professional administrative support within the Funding and Compliance team. The post‑holder will learn to operate proactively and independently and to exercise a high degree of efficiency and attention to detail in dealing with multiple complex tasks.

The post holder will act as a first point of contact for Estates‑related enquiries, supporting the smooth operation of the helpdesk while coordinating jobs, contractors and internal teams. You will gain practical experience alongside completing a Level 3 Business Administration Apprenticeship.

The ideal candidate will:

  • Be a confident communicator, comfortable dealing with staff, students, contractors and external stakeholders
  • Be highly organised with strong attention to detail
  • Demonstrate a proactive, problem‑solving approach
  • Show an interest in estates, facilities or operational services
  • Be keen to learn, develop and take responsibility in a busy working environment
  • Be able to manage competing priorities and remain calm under pressure

Reporting to: Estates Administrator / Head of Estates

Key Responsibilities Helpdesk & Customer Interface
  • Act as the first point of contact for Estates and Facilities enquiries via phone, email and helpdesk system
  • Log, prioritise and allocate reactive maintenance jobs accurately
  • Monitor job progress and update stakeholders on status and completion
  • Provide excellent customer service and manage expectations professionally
    • Coordination & Administration
  • Support the coordination of planned and reactive maintenance works
  • Assist with scheduling engineers, caretaking staff and contractors
  • Maintain accurate records within the Estates CAFM / helpdesk system
  • Raise and track purchase orders in line with financial procedures
  • Support invoice checking and basic cost tracking
    • Compliance & Reporting Support
  • Assist with the administration of statutory compliance records (e.g. fire, legionella, asbestos)
  • Support the preparation of reports on job volumes, response times and performance
  • Maintain organised digital and paper records to support audits and inspections
    • Team & Operational Support
  • Support Estates supervisors and managers with day‑to‑day administrative tasks
  • Assist with induction administration for contractors and new Estates staff
  • Support busy operational periods such as summer works and term start
  • Contribute to service improvement initiatives and process reviews
    • Professional Practice and Values
  • Actively contribute to the College’s mission and values
  • Promote a positive health and safety culture and follow safe working practices at all times
  • Ensure compliance with GDPR and confidentiality requirements
  • Support cross‑college activities where required, particularly during peak operational periods
  • Undertake any other duties appropriate to the role and level of responsibility
    • Skills, Knowledge and Expertise Essential criteria
  • GCSE English and Maths (or willingness to work towards if required)
  • Strong verbal and written communication skills
  • Good IT skills, including Microsoft Office applications
  • Organised with good attention to detail
  • Ability to work independently and as part of a team
  • Willingness to learn and commit to completing an apprenticeship
    • Desirable experience
  • Experience in a…
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