Medical Secretary

Role Overview

To provide a comprehensive service to the consultants and speciality teams, with a minimum of supervision. Organise your own workload and co‑ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.

• Produce accurate clinical and general correspondence.
• Transcribe complex and sensitive medical terminology from audio dictation.
• Handle telephone enquiries from patients who may be anxious or distressed, demonstrating empathy and professionalism.
• Manage contentious and sensitive situations with discretion.
• Organise own workload and coordinate with other medical secretaries.
• Maintain confidentiality at all times.
• Ensure cross cover working where possible.

Ideal candidates are motivated, possess initiative, and demonstrate the ability to manage confidential information. Experience in a busy Medical Secretaries office is beneficial and provides an opportunity to gain hands‑on experience in daily operations.