Executive Assistant

Job Description

Job Title: Executive Assistant

Contract Type: Permanent

Salary: £33,880.05 Per Annum (£37,272.71 is achieved after 12 successful performance in the role) Per Annum

Working Hours: 35 hours Per Week

Working Pattern: Monday to Friday, Hybrid

Location: Speke, Liverpool

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsor ships whether on behalf of existing colleagues or candidates.

The role is an Executive Assistant to the Chief Officer and will provide high-level executive administrative and operational support ensuring the smooth functioning of the Chief Officer's Day to day role.

This role requires exceptional report reviewing and writing skills, organisational skills, the ability to manage multiple priorities, and a proactive approach to problem-solving. The ideal candidate will have experience as a true Executive Assistant. This role will include full comprehensive writing of board papers, proposals and strategic decision making.

This role will also support the Directorate and the Directorate Leadership Team as required.

We are looking for someone with:

• Complex diary management experience
• A high level of competency in the use of Microsoft Word, Excel and PowerPoint and Share-point
• Effective use of technology, including proficiency in basic AI tools including Microsoft Co pilot

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

• As an Executive Assistant you will the first point of contact for internal and external inquiries directed to the Chief Officer.
• You will liaise with senior leaders, board members, and internal/external stakeholders on behalf of the Chief Officer with professionalism and discretion.
• To support the Chief Officer, you will manage their electronic diary; looking ahead to ensure best use of the Chief Officer's time, including making complex travel arrangements.
• On behalf of the Chief Officer, you will support strategic alignment across the organisation by effectively managing and administering meetings for leadership and various directorate meetings, manage agendas, documentation and action follow-ups.
• You will be responsible for managing the Chief Officer's emails including flagging items for action and monitoring progress.
• You will be responsible for effectively communicating through various methods (Phone/Email/Teams) with directorates across the Group and external agencies.
• As an EA, you will support the Chief Officer by acknowledging complaints and directing them appropriately to ensure they are dealt with properly.
• You will support the Chief Officer by producing documents, briefing papers, reports and presentations in preparation for meetings as well as be responsible for proof reading and formatting complex reports and documents ensuring that Riverside's report writing standards are adhered to.
• You will make effective use of effective use of technology, including basic AI tools including Microsoft Co-Pilot, to support your work and that of the Chief Officer.
• Manage, review and update digital files within share-point on behalf of your Chief Officer and the directorate.
• Involvement in a range of projects as the need arises.
• You will be responsible for organising directorate events/conferences/seminars/workshops etc.
• Reconciliation of personal expenses, mileage and credit card transactions for the Chief Officer.
• General administration support duties as required and directed by the Chief Officer and direct reports.

• To provide a high quality,…