Administration Co-Ordinator

Main area Family Health Grade Band 3 Contract 6 months (fixed term 6 months) Hours Part time - 28 hours per week (Monday - Friday hours to be discussed) Job
-LWH-197-26

Employer Liverpool Women's NHS Foundation Trust Employer type NHS Site Liverpool Women's Hospital Town Liverpool Salary £25,760 - £27,476 per annum Salary period Yearly Closing 14/09/2026 08:00

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.

A fantastic opportunity has arisen within our Family Health Division for an Administrative Co‑Ordinator. This position is part‑time 28 hours per week and is based at Liverpool Women’s Hospital.

The post holder will provide high‑quality, comprehensive administrative support across a range of clinical services and programme activity, working flexibly as part of a multi‑disciplinary administrative team. The role encompasses outpatient appointment coordination, referral and pathway management, clinical correspondence, data management, meeting support and general administrative functions, contributing to the effective and efficient delivery of services.

To have complete responsibility for the clinicians diaries, utilising an excellent knowledge of out‑patient clinics, including face to face, telephone and virtual bookings, the duration of appointment times as directed by the clinician.

The production of letters which inform patients of the appropriate appointment times and media type. The bookings can require sensitive negotiations with patients relating to their availability for clinic, with consideration being given to the correct application of the Patient Access Policy.

To Support colleagues in the handling of complex bookings, and potentially complaints and PALs queries, in relation to allocated sub‑specialty.

To Register new tertiary referrals for allocated sub‑specialty onto PAS system within 48 hours of receipt ensuring Referral to Treatment pathways are started / continued appropriately.

To Undertake analysis of patient tracking lists (PTL) information to ensure appropriate scheduling of patients and clinics in the correct order and undertake data quality reviews and action as appropriate.

To maintain and update the clinician’s follow up queues when clinically reviewed. Prioritise urgent patients, and ensure government targets for routine patients are being met. Highlight immediately, and in a timely fashion, any conflicts that might mean patient waiting time targets could be breached.

Liverpool Women’s NHS Foundation…