Apprentice Administration Assistant

• Undertake defined administrative tasks to assist in the delivery of a safe, effective and efficient Laboratory Genetics Service.
• Act as a main point of contact for service users, answering telephone calls and responding to emails.
• Dispatch letters and clinical reports by post or email.
• Archive and/or scan paper filing of clinical referrals, reports and other laboratory documents.
• Provide other general administrative duties as required within the team and appropriate to the grade.
• Collaborate with other members of the department to achieve an effective and reliable service.

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.

As an inclusive employer, we are here to support you.

A detailed list of the main duties and responsibilities associated with this role can be found on the Job Description attached.

A exciting opportunity has arisen for an Apprentice Administrative Assistant to join the North West Genomic Laboratory Hub (Liverpool Site). We are looking for a self-motivated, hard working individual with the ability to use their own initiative and work well within a team. The successful candidate will need to be able to prioritise their own workload and demonstrate good communication and organisational skills, whilst adhering to the Trust's Values and Behaviours framework.

This is initially a fixed term contract for the duration of the Apprenticeship programme. On successful completion of the apprenticeship qualification, the role will become permanent.

• Have lived in the UK or the EEA for the last three years continuously
• If working on a Visa, the remaining duration must cover the duration of the Apprenticeship.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion.

Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued.

Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success.

Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings.

The level of check required depends on the role:
Standard DBS:
Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS:
Includes the above, plus any additional information held by local police that's considered relevant to the role. Enhanced with Barred Lists:
Includes all of the above, plus checks against the children's and/or adults' barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment…