Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Administrator to join our busy Liverpool Service. Our Administratorshere at Change Grow Liveplay an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals.

Where: Liverpool (This role may require travel across Liverpool to provide reception and administrative support across multiple Change Grow Live locations as required by service need)

Hours: Part Time, 30 hours per week

Contract Type: Permanent

Please note:

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence/ data entry as required.
• To minute take at team and other meetings.
• To collate, monitor and report data/information & statistics as required.
• To maintain and assist with the setting up of a general filing system within the project.
• To monitoring and order office stationery/requirements.
• To maintain and balance local petty cash systems under the direction of the Senior Administrator.
• To carry out photocopying as required.
• To ensure that admin, record-keeping and communication within the project are maintained.
• To undertake prescription administration duties as required
• To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc

In carrying out the above duties the post holder will:

• Work flexibly across operational sites as required.
• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
• Seek to improve personal performance, contribution, knowledge, and skills.
• Participate in appraisal, training, and supervision processes.
• Keep abreast of developments in services and practice relevant to the aims of the service.
• Ensure the implementation of all CGL policies.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post

About You:

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills

What we will give to you:

• Enjoy 25 days annual leave plus bank holidays (pro rata), rising to 30 days with continued service.
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression…