Business Support Executive

Business Support Executive
£27,000 - £29,000 Basic + Bonus + Benefits
Liverpool, Merseyside – Hybrid Working (3 days office / 2 days home)

Company Overview

This established financial services business provides tailored funding solutions to customers across the UK. Due to continued growth, they are expanding their operations team with the appointment of a Business Support Execuive to help maintain service levels, support internal teams and enhance the customer journey.

With a strong reputation for service, modern systems and a collaborative working culture, the business offers long-term career prospects within a stable and growing organisation.

Job Overview

Aspion are leading the search for a Business Support Execuive to join a busy operations and sales support team in Liverpool. This role supports the full finance process from quotation through to completion, working closely with sales teams, lenders and customers. Success in the role will come from delivering accurate administration, excellent customer service and helping maximise new business conversion.

Key Responsibilities

Produce accurate finance quotations across finance and lending products
Support new business enquiries and assist with sales pipeline progression
Manage dealer, broker and customer queries through to resolution
Process settlements, documentation and funding administration
Support Business Development Managers with account administration
Maintain service levels across key accounts and internal stakeholders
Assist with commission schedules, campaigns and promotional activity
Ensure all activity is compliant with FCA and internal procedures
Identify process improvements to increase efficiency and service quality
Person Specification

Experience in sales support, business support, operations or customer service
Background in finance, broker, lending or financial services advantageous
You must be able to commute to the office based in Liverpool city centre.
Strong administrative accuracy and attention to detail
Confident using CRM systems, Microsoft Office and internal platforms
Strong communication skills with customers and business partners
Commercial awareness with a customer-first mindset
Benefits

£27,000 - £29,000 base salary
Performance-related bonus scheme
Hybrid working – 2 days from home, 3 days in the office
Pension scheme
25 days holiday allowance + bank holidays
Modern Liverpool city centre office
Structured training and career progression
Stable, growing business within the finance sector
Supportive management team and collaborative culture
Next Steps

Applications are being reviewed immediately. To discuss this Business Support Execuive opportunity in confidence, apply today or contact John Nesbitt for more information.

ASPLIV