Logistics Administrator

We are looking for a full time, office based Logistics Administrator with around 1-2 years’ experience to join our exceptional team. Key responsibilities will be liaising with Fed Ex and other couriers and completing the relevant documentation to ensure our clients’ orders are delivered on time. Working with the rest of the warehouse team, you will also be involved with other ad hoc logistics tasks including managing deliveries to our showrooms and preparing for photoshoots.

Purpose of the Position:

Logistics Administrator will play an important role in ensuring the seamless movement and delivery of Soane Britain pieces to our valued customers and supporting other departments in efficiently managing ad hoc tasks. This role is suitable for someone with an eye for detail and the ability to achieve excellent standards for which Soane Britain is well known.

Due to the nature of the small team at the warehouse, the role will require a can-do attitude, and the candidate must not be afraid to get stuck in with the task at hand, be enthusiastic and self-motivated.

In return you will be working alongside our talented team of craftspeople and learning about the materials and craftsmanship that go into our designs. With opportunities for professional development and growth, we offer standard hours of work (no weekend or night work and time off between Christmas and New Year) as well as holiday, pension and health benefits that improve with length of service.

Duties and Responsibilities:

• Coordinating end-to-end process of fulfilling furniture, lighting, fabric and wallpaper client orders, ensuring accurate and timely delivery
• Issuing and filing export documentation to comply with export rules and regulations and avoid customs delays
• Liaising with customers to provide shipping costs and considerations, shipment updates and escalating any delivery-related issues within the team with a high level of professionalism and courtesy to ensure they are resolved.
• Managing ad hoc courier bookings process required by the wider team for internal and external deliveries and maintaining meticulous inventory records of stock movements
• Ensuring that all items are handled and stored in a manner that preserves their pristine condition and adheres to industry best practices.
• Collaborating with team members to plan and optimize delivery routes and reduce shipping costs while maintaining the utmost care for delicate items.
• Assisting in the warehouse at busy times.

Qualifications for the Position:

• Quick learner with an outstanding attention to detail
• 1-2 years’ experience in an administrative or logistics role, ideally in furniture or fabrics industry
• Excellent IT, Excel and communication skills
• Knowledge of SAP Business One an advantage
• Ability to work effectively in a small team and adapt to changing priorities
• Experience in van driving and loading