Administration, Office Administrator​/ Coordinator

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Are you a detail-oriented, organised, and proactive individual looking to make an impact in a dynamic and fast-paced environment? We’re on the hunt for an exceptional Senior Administrator to join our team! If you thrive in a role where no two days are the same and love supporting a team with your outstanding organisational skills, this is the perfect opportunity for you.

We have a great opportunity available to join Novus, our prison education provider at HMP Altcourse, working as a Senior Administrator. This role is offered on a Fixed Term (Maternity Cover August 2026
- July 2027), full-time basis, working 37 hours per week.

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future.

Our business is growing year on year due to our continued success as a leading provider in prison education.

HMP Altcourse is a category B local prison, receiving sentenced and remand adult male prisoners as well as young offenders. The prisons aim is to create an environment in which staff and prisoners feel safe. The prison’s mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.

To be successful in this role, you will need to:

• Hold Level 2 qualifications in Literacy and Numeracy or be willing to gain within agreed timescales.
• Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business Administration OR have relevant industrial experience and skills.
• Provide excellent customer service across a range of internal and external stakeholders
• Have experience contributing to an effective and efficient administration within a busy office environment.
• Have experience maintaining accurate electronic and paper-based data, using data recording systems as required.
• Have time management skills
• Demonstrate excellent communication and interpersonal skills
• Demonstrate up to date IT skills.
• 35 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions (LGPS)
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.