Programme Support Officer

Job Description

Job Title: Programme Support Officer

Contract Type: Permanent

Salary: £34870.79 (£38542.29 is achieved after 12 successful performance in the role)

Working Hours: 35 hours per week, full time

Working Pattern: Monday to Friday

Location: Liverpool, Speke

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsor ships whether on behalf of existing colleagues or candidates.

The Programme Support Officer (PSO) is an important role in supporting the effective functioning of the Programmes Team and successful delivery of the Business Transformation change portfolio across Riverside. The PSO is integral to ensuring the smooth execution of portfolio and programme activities, providing proactive support in project and programme administration.

We are looking for someone with

• Strong understanding of project management principles and practices
• Experience of supporting large or complex projects and programmes
• Excellent planning and organisational skills

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

• Provide day-to-day administrative support to Project and Programme Managers
• Provide effective support for allocated projects and programmes, working as part of relevant project teams as required
• Assist in the planning, execution and monitoring of programme activities to ensure they align with the Project delivery framework, organisational goals and timelines
• Work closely with Project Managers and PMO colleagues to develop and manage plans, schedules and budgets for new and existing projects and programmes
• Support the management of delivery plans via our Project Portfolio Management (PPM) system
• Prepare and support the maintenance of all project documentation (artefacts)
• Support in the development of Project and Programme Communications
• Ensure that monthly project status reports are completed on time, to the expected quality, and in the required format, validating the quality with PMO and collating these documents for leadership review
• Facilitate Programme meetings and maintaining associated documentation, including but not limited to, formal governance meetings and informal project meetings
• Collaborate closely with the Programmes Team and wider business colleagues…