Commercial Agreement Manager

• Manage Commercial Arrangements through their lifecycle, driving value, improving service quality, and retaining and growing Fleet Category spend
• Act as primary contact for customer queries, providing market insight, advice and guidance on Vehicle Lease and Tyres, Glass and Telematics agreements
• Advise customers on compliant access to Fleet solutions through direct awards, further competitions and the Fleet Portal
• Manage supplier relationships, ensure compliance with framework terms and GCA SRM policy, conduct supplier reviews, and gather market intelligence
• Manage and deliver compliant, timely procurement activity, including pre-market engagement and tender documentation development
• Analyse management information and data to manage agreements and identify value opportunities
• Liaise with stakeholders and customers to present and promote strategies and commercial agreements
• Collaborate across the Fleet Team and GCA stakeholders to inform internal decision making
• Represent GCA at stakeholder forums and events, delivering presentations and commercial advice
• Support the Commercial Lead in developing innovative commercial strategies and future solutions

• Experience of working in a commercial environment, demonstrating commercial acumen in order to secure the best commercial outcomes for both customers and suppliers
• Experience of contract management with a track record of managing performance, driving value, and delivering excellent customer satisfaction
• Experience of providing complex advice and guidance relating to a range of commercial solutions and the appropriate procurement options and processes to enable customers to successfully complete a compliant procurement activity
• Ability to manage your own workload, work at pace, problem solve and manage competing priorities
• An understanding of the Fleet industry landscape
• Success Profiles:
  Delivering at Pace, Working Together, Changing and Improving, Communicating and Influencing
• Technical presentation capability
• Fleet knowledge

Demonstrates strong commercial acumen and contract management skills to drive value and ensure compliance in procurement activities. Capable of providing expert advice on Fleet solutions while effectively managing supplier relationships and stakeholder communications.

• Contract Management
• Commercial Acumen
• Fleet Industry Knowledge
• Stakeholder Engagement
• Technical Presentation

• Procurement Activity Management
• Data Analysis
• Supplier Relationship Management
• Market Intelligence Gathering
• Tender Documentation Development

• Problem Solving
• Workload Management
• Communication
• Collaboration
• Customer Satisfaction

• Fleet Category
• Vehicle Lease
• Telematics
• Compliance
• GCA SRM Policy

• Fleet Portal