Senior Event Manager

Liverpool Experience Campus is where extraordinary events and careers come to life. Located on Liverpool’s iconic waterfront, our connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences.

We are currently looking for a Senior Event Manager to join our team.

Company Benefits:

An enhanced holiday scheme which increases with length of service.
An excellent pension scheme is available.
Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
Enhanced maternity, paternity and adoption leave schemes.
An excellent occupational sick pay scheme.
Free onsite parking right in the heart of the city centre.
Travel pass scheme.
Cycle to Work scheme.
Employee Reward Platform.
A dedicated wellbeing strategy to support staff when  Qualified Mental Health First Aiders on site.

Some of our key achievements and ongoing initiatives include:

Disability Confident Employer.
Sunflower Friendly Business.
Member of the Fair Employment Charter.
Real Living Wage employer.
Social value impact plan - last year we contributed over £6.4m.
Green Meeting’s Gold Standard.
Sustainability Strategy.
Positively influencing biodiversity - we have 3 on-site beehives.
Carbon Neutral Campus.
Accessibility Strategy.
Access Able Guide.

About the Role

The successful candidate will:

Own and deliver outstanding events from concept to completion, bringing energy, precision, and creativity to every stage.
Be the driving force behind seamless event delivery, leading from the front and making things happen.
Build strong, trusted relationships with clients, becoming their go-to expert throughout the journey.
Take control of budgets, logistics, and operations, ensuring every event is delivered efficiently and to the highest standard.
Thrive in a fast-paced, live environment, making confident decisions to keep events running flawlessly.
Constantly look for ways to elevate the customer experience and push standards even higher.
Provide leadership and day-to-day line management for Event Managers and or Assistant Event Managers, supporting their development, performance, and success.
Act as a mentor and role model within the team, sharing expertise, driving collaboration, and fostering a high-performing culture.
Help shape team priorities and resource planning, ensuring workloads are managed effectively across multiple projects and events.
Support recruitment, onboarding, coaching, and performance conversations.

Main duties of this role include:

Leading the planning and delivery of events end-to-end, ensuring every detail is covered and executed brilliantly.
Acting as the central hub between clients and all service partners, keeping communication clear and consistent.
Creating detailed event plans, schedules, and safety documentation to support flawless delivery.
Taking charge on event days, overseeing operations, teams, and safety to ensure a smooth and successful experience.
Working closely with catering, production, sales, and marketing teams to bring events to life.
Hosting site visits, client meetings, and tastings to fully understand and exceed expectations.
Monitoring performance, gathering feedback, and driving continuous improvement after every event.
Ensuring all events meet strict safety, legal, and operational standards at all times.
Handling challenges and customer queries with professionalism, speed, and confidence.
Providing day-to-day line management and leadership to Event Managers, supporting performance, engagement, and professional development.
Coaching and mentoring team members…