Operations and Business Support Officer

A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Liverpool's City Halls are among the city's most iconic venues, hosting everything from weddings and corporate events to concerts, film productions and major civic occasions. Alongside this, the Culture Liverpool Events team delivers some of the city's largest and most celebrated events, including River of Light, major sporting events such as Tour de France and the Euros as well as civic commemorations.

Together, these teams play a central role in Liverpool's cultural, civic and commercial life, creating experiences that are seen and enjoyed by residents, visitors and audiences from around the world.

We're looking for an exceptionally organised, professional and proactive individual to become a key part of the senior leadership support team within Liverpool's City Halls and Events service. Working directly with the Head of Operations, you'll help drive the smooth running of a high-profile portfolio spanning St George's Hall, Liverpool Town Hall, Croxteth Hall and Country Park, alongside some of the city's biggest events and civic occasions.

This is not a project management role. Instead, you'll be the person who keeps the operation moving. From coordinating meetings and governance processes to preparing briefings, managing actions, supporting stakeholder relationships and ensuring priorities stay on track, you'll provide the essential business support that enables senior leaders and delivery teams to succeed. You'll work closely with elected members, trustees, partners, funders and senior stakeholders, organising meetings, producing high-quality reports and correspondence, tracking actions and helping ensure decisions are implemented effectively.

While your focus will be on business operations and executive support, the role sits at the heart of some of Liverpool's most important cultural, civic and commercial activity. From major city events and VIP visits to prestigious venues and landmark projects, you'll gain a unique insight into how the city delivers some of its biggest moments and most ambitious programmes.

It's a fast-paced, varied and highly visible environment that requires someone who is efficient, adaptable and calm under pressure. In return, you'll enjoy a front-row seat to some of Liverpool's most exciting events, venues and civic occasions, while playing a vital role behind the scenes in making them happen.

• Providing high-quality support to the Head of Operations and senior leadership team
• Coordinating meetings, briefings, governance processes and key service priorities
• Building effective relationships with partners, stakeholders and…