Residential Scheme Manager

About The Role What you can expect from us

• We offer a competitive salary of £16,400 per annum
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• 20 hours and working 5 days (Monday to Friday) per week.
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Stream - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the 'Learning for life' scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.
• 2 paid half days volunteering per year.

Onward Homes are now recruiting for a Residential
Scheme Manager to join our Specialist Living team on a permanent basis.

• This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license.
• As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Tudor Court, Grassendale Road, Aigburth, Liverpool, L19 0QG
  . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates.

The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements.

• Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required.

• Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements.
• Ensure the property logbooks are up to date and all requirements are met.

• Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation.
• Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties.

• Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working.
• Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme.

• Provide line management and leadership, managing resources to ensure that objectives are achieved.

• Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts.

• Experience of dealing with older people in a service environment.
• Experience of building management and compliance requirements.
• Relevant knowledge of Health and Safety policies and risks.
• Ability to work on your own initiative as part of a dispersed team.
• Skill…