Customer Services Administration

We are currently recruiting for a Customer Services Administration for an established company, located on Stafford Park in Telford, within the leisure supply chain industry.

This is an exciting, varied position within a friendly small team providing exceptional customer service and administrative support to valued customers.

Starting salary £26,500pa increasing to £27,000pa after successful 6 month probation.

Monday-Friday, 37.5 hours per week.

23 days annual leave + bank holidays.

Company Pension.

Responsibilities Include:

• Handling enquiries and complaints via telephone and email.
• Managing claims with factories for damaged/faulty goods.
• Accurately maintain records on the CRM system.
• Packing and despatching of spare parts.
• Providing administrative tasks for the Sales and Marketing teams when required.
• Booking in deliveries.

Skills and Experience:

• Minimum 5 years experience in a customer service/administrator or similar role.
• Ability to adapt to changing priorities and work well in a fast-paced environment.
• Confident, outgoing with excellent organisational skills.
• Strong verbal and written communication skills.
• Experience of MS Office.

For more information, please call Major Recruitment Telford.