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Customer Advisor; Hybrid – Repairs & Inquiries

Job in Liverpool, Merseyside, L1, England, UK
Listing for: pinnaclegroup.co.uk
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Housing Customer Advisor (Hybrid) – Repairs & Inquiries

Pinnacle Group is seeking a skilled Customer Service Advisor based in Liverpool. In this hybrid role, your main responsibilities will include handling customer calls regarding repairs and inquiries, ensuring efficient processing of complaints, and providing excellent service, particularly to armed forces families.

The position requires strong communication skills and at least one year of experience in a customer-facing environment. You will work full-time with a rota that includes weekends, offering a range of benefits to support your well-being and career development.

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