Helpdesk : Live Chat & Customer Care
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-06-14
Listing for:
Experian Health
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Experian Health in the United Kingdom is looking for a Helpdesk Customer Service Advisor to manage customer queries through email, telephone, and live chat. This role demands a proactive and customer-focused attitude to ensure timely resolution and high-quality service.
Key responsibilities include managing customer tickets, resolving issues, prioritising urgency based on service level agreements, and liaising with internal teams. Strong communication and problem-solving skills are essential. Applicants should have experience in live chat support.
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