Event Steward

Event Steward

Shift Pattern: Casual hours – Varied. Shift availability will depend on fixture list and kick-off times.

As an Event Steward you will play a crucial role in ensuring the smooth operation of events by managing crowd safety, assisting customers, and monitoring for any signs of distress or conflict. Reporting to the Event Manager, you will be responsible for the health, safety, and comfort of customers during their stay, making sure they have a positive and enjoyable experience.

• Checking tickets to ensure only authorised individuals enter the event.
• Assisting and seating customers, providing directions and information as needed.
• Managing crowd safety and queue management to ensure orderly and safe movement of people.
• Monitoring visitors for signs of distress, conflict, or those in need of medical assistance, and responding appropriately.
• Ensuring the health, safety, and comfort of customers during their stay.
• Communicating effectively with other event staff to ensure seamless coordination.
• Providing excellent customer service and addressing any queries or concerns from attendees.
• Adapting to changing situations and handling high-pressure scenarios with calm and focus.

• You must have the right to work in the UK.
• Ability to work in a fast‑paced environment.
• Customer‑focused with excellent interpersonal skills.
• Experience in security and stewarding is desirable.
• Experience in events is desirable.
• Adaptable to change.
• Calm, focused, and positive in high‑pressure situations.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.