Programming Assistant

Summary

Being a Programming Assistant for the National Trust is all about people: connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. You will assist in the delivery and development of a programme of Summer of Play outdoor activities and events at Speke Hall.

Salary: £13.25 per hour

Working Pattern: 22.5 hours per week (Friday, Saturday & Sunday)

Contract Duration: Fixed term until 6th September 2026

Proposed

Start Date:

10th July 2026

Location: Speke Hall, The Walk, Liverpool, L24 1XD

Reporting to the Visitor Experience Manager, you’ll be part of a friendly, dynamic team based at Speke Hall. It’s an exciting time to join the team as we’re focused on delivering a Summer of Play to remember at Speke Hall, full of outdoor fun and activities for our visitors. There’s never a dull day working here. This role supports a busy group of properties that welcomes over 1.6 million visitors every year, so you’ll not be afraid of getting out and about to make things happen and juggle a varied workload.

Our friendly, outgoing teams are passionate about the work we do to conserve these special places and to share the stories with a wide range of visitors. We’re looking for someone who is enthusiastic, adaptable, a full team player and who enjoys variety. Standards of excellence in customer service and visitor engagement are essential.

Working with the team, you'll help with the creation and delivery of a Summer of Play that brings Speke Hall to life for our visitors, creating magical memories that will encourage them to visit all year round. The programme will celebrate each property's unique characteristics and spirit of place to create meaningful connections with our visitors each time they visit.

You will ensure we provide an enjoyable visitor experience, consistently exceeding visitors’ expectations. You may also be involved in outreach engagement activities and events. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the ongoing work we do.

You’ll help deliver high standards of presentation to ensure that our day‑to‑day visitor experience is in tip‑top condition to ensure visitors have the best visit possible. You will work alongside and support volunteers and delivery partners to bring our experiences to life to grow audiences and broaden appeal. You’ll likely be checking standards of presentation on site and support the evaluation of visitor programming to continuously improve service and experiences across the portfolio.

You can view the full role profile for this role in the attached document. You do not need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

We'd love to hear from you if you're:

• a good communicator who can build relationships with a wide range of people
• a team player, but can also work by yourself
• adaptable and has a flexible approach
• understanding of the importance of great service
• keen to learn new things
• well organised and able to manage time well

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Compliance
• Eligibility to work in the UK

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

21st June 2026