×
Register Here to Apply for Jobs or Post Jobs. X

Senior Customer Experience & Complaints Liaison

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Solus Accident Repair Centres
Full Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below

Solus Accident Repair Centres is seeking an experienced Complaints & EOD Manager to take expert responsibility for the performance of multiple sites with a focus on customer complaints and dissatisfaction handling.

You will ensure fair investigations within service standards, liaise with work providers, record all complaints and outcomes, mentor staff, and deliver KPI reports while upholding data security and FCA complaint handling principles.

#J-18808-Ljbffr
Position Requirements
10+ Years work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary