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Customer Experience & Support Specialist
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-07-10
Listing for:
Matchtech
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Matchtech is seeking a customer service professional to respond to inquiries by phone and email, identify and address issues promptly, and resolve complaints with empathy. You will maintain accurate records in our systems and keep customers informed about the progress of their work.
Strong problem-solving and Excel skills are desirable for data analysis. The role emphasizes effective communication, adaptability, and a calm approach in challenging situations, with a focus on delivering
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