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End-to-End Customer Resolution Specialist
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-09-03
Listing for:
Centrica
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Centrica is seeking a Business Customer Resolution Agent to join a multi-skilled team supporting customers in the energy market. You will own customer accounts end to end, investigate complex queries and help retain and grow relationships.
The role offers hybrid working after training and a chance to contribute across the customer journey. Expect responsibility for debt conversations, tenancy changes and customer retention, with a focus on delivering the right resolution first time and
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