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Resident Services Specialist Front Desk
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-09-03
Listing for:
East End Homes
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
East End Homes is seeking a Housing Customer Support Officer to be the welcoming face of the team. Based at our head office with regular trips to local housing centres, you will be the first point of contact for residents reaching out by phone, email, or in person.
You will handle a busy mix of tasks—from raising repair requests and assisting with rent payments to issuing parking permits and fobs. You’ll also manage your caseload, update databases, and conduct satisfaction surveys to help us
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