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Customer Service Apprentice | Hybrid & Skill-Building
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-09-04
Listing for:
Liverpool City Region Combined Authority
Full Time, Apprenticeship/Internship
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Liverpool City Region Combined Authority is seeking a Customer Services Apprentice to join the Comments Team on a 15-month fixed-term contract. You will handle customer feedback and complaints, learn to build rapport with customers, and deliver high-quality written responses across email, webforms and social media.
The role includes undertaking the Customer Service Specialist Level 3 Apprenticeship with Wirral Met College, typically lasting 18 months with a subsequent End Point Assessment.
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