Group Customer Experience Lead
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Success Management
Kelling Group Limited in Normanton is seeking a Customer Experience Lead who will act as the voice of the customer across the Group. You’ll capture feedback from internal and external customers and translate it into actionable improvements.
You’ll oversee NPS and CCS programs, report on customer metrics monthly, and collaborate with teams to embed corrective actions. Line management for a small team is included, with a focus on delivering a consistently excellent customer experience.
Consider building your career as a Group Customer Experience Lead at Kelling Group Limited.
This posting is for the Group Customer Experience Lead role at Kelling Group Limited, based in United Kingdom.
We are looking to fill the Group Customer Experience Lead position at Kelling Group Limited in United Kingdom.
The Group Customer Experience Lead role at Kelling Group Limited is now open for applications in United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).