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Customer Experience Leader—Digital Adoption & Growth

Job in Liverpool, Merseyside, L1, England, UK
Listing for: APM Terminals
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Maersk in the United Kingdom seeks a Customer Experience Manager to lead a team of Customer Experience Partners, managing a diverse customer portfolio and delivering a proactive, digital-first customer experience. The role works closely with Sales, Product, Global Service Centres and other cross-functional teams to balance personalised support with scalable, standardised processes.

The position emphasizes leadership, customer insights, and performance data to protect volumes, improve

We are looking to fill the Customer Experience Leader—Digital Adoption & Growth position at Maersk in Liverpool, England, United Kingdom.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Liverpool, England, United Kingdom.

This opportunity is part of our work in Management & Operations.

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