Customer Solutions Lead Complaints; Hybrid
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management, Bilingual
Pinnacle Group is recruiting a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families across the UK. You will own complex complaints, conduct investigations, gather evidence, engage stakeholders, and deliver timely resolutions to enhance the housing journey.
The role is hybrid, based three days per week at the National Service Centre in Speke, with two days remote, reporting to the Customer Service Delivery Manager.
Step into the Customer Solutions Lead
- Housing & Complaints (Hybrid) role at Pinnacle Group in Liverpool, England, United Kingdom and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Solutions Lead
- Housing & Complaints (Hybrid) role in the description above.
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