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Hybrid Customer Claims Advisor – Fair Outcomes

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Carpenters Limited
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Insurance
Salary/Wage Range or Industry Benchmark: 21000 - 30000 GBP Yearly GBP 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Carpenters Group is seeking a Customer Support Advisor to investigate and resolve customer queries and complaints about claims handling. You will work closely with internal teams and external parties to secure fair outcomes, clear communication and high standards of service.

The role involves liaising across departments, maintaining up-to-date knowledge of insurance and legal developments, and supporting continuous improvement within the support function.

This opening is for the Hybrid Customer Claims Advisor – Fair Outcomes role at Carpenters Limited.

Our team is growing, and we are hiring a Hybrid Customer Claims Advisor – Fair Outcomes in Liverpool, England, United Kingdom.

This role is for the Hybrid Customer Claims Advisor – Fair Outcomes role at Carpenters Limited.

We are seeking a motivated Hybrid Customer Claims Advisor – Fair Outcomes to join Carpenters Limited in Liverpool, England, United Kingdom.

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