Customer Success Manager
Job in
Liverpool, Merseyside, HG28AT, England, UK
Listed on 2026-10-20
Listing for:
Adele Carr Recruitment Limited
Full Time
position Listed on 2026-10-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Key Responsibilities Manage a portfolio of client accounts Develop long-term customer relationships Conduct regular review meetings Identify opportunities to upsell and cross-sell services Resolve customer issues effectively Monitor customer satisfaction and retention metrics Deliver a first-class customer experience Requirements Previous account management or customer success experience Excellent communication skills Strong problem-solving abilities Commercial awareness Ability to manage multiple priorities Benefits Annual bonus Hybrid working Enhanced holiday allowance Professional development opportunities If you're passionate about building lasting client relationships and delivering exceptional customer experiences, we'd love to hear from you.
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