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Front of House Lead – Customer Experience

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Booker Group
Full Time position
Listed on 2026-10-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18000 - 23000 GBP Yearly GBP 18000.00 23000.00 YEAR
Job Description & How to Apply Below

Booker Group is seeking a Customer Service Assistant at our Kirby Liverpool store. You will support the Customer Service Supervisor, assist with reception duties, pay point settlements, and fast, friendly checkout service. You’ll work closely with store teams to ensure smooth customer experiences and accuracy in customer accounts.

The role emphasizes front-line leadership, workload prioritisation, and high energy to maintain service quality and customer satisfaction at all times.

We are looking to fill the Front of House Lead – Customer Experience position at Booker Group in Liverpool, England, United Kingdom.

We have an opening for a Front of House Lead – Customer Experience in Liverpool, England, United Kingdom within Management & Operations, Sales.

This role, Front of House Lead – Customer Experience at Booker Group, could be your next move.

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